To safeguard both your health and ours, we’ve established an outbreak protocol effective immediately. All of these rules apply until otherwise indicated.
Why? Safety first, as always.
None of these rules make our job and biggest passion more fun, although we wish they did. We’ve come up with a rather strict set of guidelines to make your visit to our studio as safe as possible, to keep Soesha’s employees healthy and happy, and to comply with RIVM guidelines. Thank you so much for taking the time to read through this post; we really appreciate it.
- If you don’t feel well (enough), cancel your appointment.
- We don’t shake hands – at least not right now.
- Don’t touch your face, piercings or jewelry.
- From July 19 !! No more than two people at the same time in the store. –Please try to come alone. Unless you’re younger than 16 years of age. In that case one parent or guardian is allowed on the premises. Just one person in the store without company/parent/entourage until 19 July. These measures can be adapted at any time depending on the current c0v1d figures and advice of the government.
- No face mask? No service.
- Clean hands only please!
- Always keep a 1.5 meter distance from Soesha employees.
- The front door will always be locked.
- Please arrive on time.
- Keep your personal belongings on you.
- Under-mask piercings and services are not possible at the moment.
- No use of mobile devices allowed in the studio.
- Check-ups and jewelry changes are sadly no longer free of charge.
- Want to pick out a piece of jewelry?
- Deposits are no longer necessary.
- We’ve updated our price list.
If you don’t feel well (enough), please cancel your appointment.
Not just for your own health, but also because you could possibly endanger Soesha’s employees and other customers. And we’re not just talking about the big 2020 virus either: this goes for the flu, the common cold, and anything else that might be contagious.
Before making an appointment, please do a quick little self-examination:
- Are you currently suffering from the following symptoms, or have you experienced one or more of the following symptoms in the past 14 days? Cold or flu-like symptoms, coughing, shortness of breath, a fever (38° Celsius or more)?
- Do you have housemates, family members or other people close to you who currently suffer from the aforementioned symptoms, or have they experienced the aforementioned symptoms in the past 14 days?
- Have you taken an official COVID-19-test in the past 7 days, and did you test positive for the virus?
- Have any of your roommates, family members, friends or other loved ones tested positive for COVID-19, and have you been in contact with them during the past 14 days?
- Are you currently isolating at home because you have been in direct contact with someone who contracted the new corona virus, or have you done so in the past 14 days?
If any of the above scenarios apply to you, please cancel your appointment. We completely understand and we’d be more than happy to reschedule your appointment.
We don’t shake hands – at least not right now.
Our outbreak protocol carefully follows the official guidelines set out by the RIVM. Because of this reason, we will not shake your hand upon meeting you, we won’t hug you and we won’t be able to give each other an elbow-bump. Rest assured: you will still be greeted by (invisibly) smiling faces and our trademark 5-star customer service.
Please don’t touch your face, jewelry or piercings.
If you’ve ever been in touch with Soesha, you already know that we won’t just let you touch your jewelry or piercings. During this pandemic, this issue becomes even more pressing.
Of course this also goes for your life outside of our studio!
Please try to come alone. Unless you’re younger than 16 years of age.
As of today, persons younger than 16 years of age may bring one parent or legal guardian. As long as they also abide by the protocol and wear a mask (amongst other things listed on this page). As a minor you need a parent or guardian with you in the studio, seeing as you still need their permission. In all other cases, please try and come alone.
No mask? Incorrectly worn mask? Wrong mask? No service.
Piercers and other professionals such as hairdressers and massage therapists see, on average, 20 to 40 people per day. In none of these cases can we ever be certain that te person we interact with is “healthy”, which means we risk catching the virus at least 20 to 40 times per day.
Exposing yourself like this is stressful, and pricey to boot. For this reason, we would like to kindly ask you to do your part and wear a surgical face mask when showing up to your appointment. You will need to put this mask on before entering the premises.
If you’re not in the possession of a face mask, we sadly cannot supply you with one.
As always, the professional(s) present at Soesha will also wear appropriate protection. We put on new masks at least once every 2 hours, as dictated by national rules and regulations.
Clean hands only please.
Upon entering, you will be asked to disinfect your hands for roughly 20 to 40 seconds, all without wearing rings or watches. In other words: you’ll be asked to minimize any chances of contamination. If you want to know how to go about this, click here.
Let’s just take a moment here. You’ve taken time out of your busy day to read all of this, and for that we’re truly grateful. People like you make our job easier and less stressful, so we truly appreciate it.
Always keep a safe distance from Soesha employees.
When you come into the shop to get a new piercing, get a consult, or anything else related to piercing, we want you to be as safe and comfy as possible. Therefore, all procedures will always take place in the special, designated piercing room. You’ll be asked to lie down on our “massage table”, and we’ll take it from there. The professional helping you will be fully prepared to interact with you as safely as possible, and will be equipped with Personal Protective Equipment to come closer.
In conclusion: we know what to do, and as long as you follow these instructions everything will be smooth sailing.
Lastly, as a little side note: please stay on the right side of the counter and spray shields.
The front door will always be locked.
No appointment? No service.
What that means is actually quite simple: when you walk up to the shop and see a closed door, you can knock, push and pull the door as hard as you can… but that won’t make a difference. The door will stay closed. We keep our doors closed for our safety and yours, and also because it is currently mandated by law.
As you can imagine, unexpected and/or loud customers are not easy to deal with when you have a needle in your hand. It also causes unnecessary stress for the person on the examination table, who took the effort to book an appointment.
Please arrive on time.
Please arrive on time. If you happen to be slightly early, we’ll have you wait outside until it’s time. Although we appreciate punctuality, we would like to kindly ask you to not be early (no more than 5 minutes), and to knock on the door when it’s time for your appointment. Please don’t randomly knock on the door when you’re waiting. To illustrate: you have an appointment at 14.00, and you arrived at the door at 13.56. You stand outside, wait around, and knock on the door at 14.00 to let our piercers know you’ve arrived.
Early or continuous knocking will not get you anywhere, and only makes us more stressed – and the very last thing you want is a stressed piercer working on your body.
Here’s a little step-by-step on showing up to your appointment 2021-style:
– You’ve made an appointment.
– You’ve arrived, and you’re outside of the shop.
– At the time of your appointment, you knock on the door to let us know you’re there. You’re already wearing your face mask.
– A Soesha-employee will open the door for you.
Running late? In that case we’ll unfortunately have to cancel your appointment. Feel free to contact us so we can book you a new one!
Keep your personal belongings on you.
If we had our way, we’d be working in a tiny little hospital dedicated to body piercing. In the mean time, we treat our studio as if it is one: we disinfect an enormous amount of things in between all clients and are as careful as possible, but it would still be safer for all us if everyone kept their belongings on them. So please, within reason of course, avoid putting anything down while in the shop and only touch things when it’s absolutely necessary.
Of course we’ll help you out, and we have a special chair for you to put all of your belongings on in the procedure room. Please bring your own pen, your own face mask and if possible, avoid having to use the rest room.
Under-mask piercings and procedures are not possible at the moment.
At this time, we’re unfortunately unable to perform any procedures that require you to take off your mask. This goes for piercing, but also includes check-ups, consults and jewelry upgrades.
Of course, we’re enforcing this rule because of safety and to comply with our house rules. Not to mention that you’re not allowed to take off your face mask in public buildings at all, including Soesha.
Even if we could safely pierce your mouth or nose, we would strongly advise against it seeing as healing can be extremely problematic when you have to wear a mask. You’ll run into a bunch of unnecessary problems and risks, so our advise is to wait a little longer.
If you need help with your existing nasal or oral piercing, we’re here for you. Book an online consultation for some quality time and advice.
No use of mobile devices allowed in the studio.
As we all know, our phones are covered in bacteria. It’s a risk we take every single day, and one that becomes especially risky when it involves open wounds and the like. Therefore, to drastically lower the risks that come with the aforementioned gnarly phone-bacteria, we ask you to turn off your devices before stepping foot on the premises. Put it in your bag or pocket and leave it there.
If you need to use your phone to I.D. yourself or for payment, please let us know. We’re more than happy to help.
Check-ups and jewelry changes are sadly no longer free of charge.
Before the outbreak, check-ups used to be free of charge for any piercings performed by Soesha in the 3 months prior. Currently, we can only offer check-ups if we charge a small fee to counterbalance the extreme price increases in PPE (Personal Protective Equipment). Inserting, replacing or changing jewelry has also become a tad bit more expensive for the same reason.
Thank you so much for your understanding and support.
Want to pick out a piece of jewelry?
We kindly ask you to have a look at the options beforehand to make your shopping experience a little smoother.
Tip: when placing your order, choose “pay at pick up“. No strings attached, and if you need help or advice you can ask Soesha. No risk of ordering the wrong, pricey jewel!
Deposits are no longer necessary.
In light of recent events, we’ve decided to change our cancellation policy: there’s no way to tell whether or not you’ll feel healthy on the day of your appointment, and we’d like to be able to offer you some flexibility by making cancelling easier, even if you cancel at the very last second.
Unfortunately, there’s a “but”: if you dó show up, but you haven’t read the outbreak protocol, come in coughing and sneezing or are in any other way unprepared, we’ll have to charge a €30.00 fee. Those €30.00 will partly cover some of the bare necessities, such as PPE, and also act as a surrogate buffer: in the time we’ve set aside for you, we won’t be able to treat you. We also won’t be able to treat anyone else during that time frame, which makes it even harder to keep money coming in and to pay rent.
We’ve updated our price list.
All prices had to go up a little to make up for the gigantic increase in costs of gloves, masks and other piercing essentials.
To give you an example: the price of surgical masks, which were only used dúring procedures before the outbreak (the ones that are now mandatory in public), has been multiplied by dozens since the outbreak. This is also the case for sterile gloves, disinfectant… etc. As much as piercing is our biggest passion, we can’t afford to lose money on our procedures if we want to keep our business alive.
Thank you so much for your understanding and patience. We know it’s boring, but só incredibly important. We appreciate you.
Our outbreak protocol was based on the following sources (some of which are in Dutch):
Algemene Preventieve Maatregelen – RIVM (NL)
Richtlijnen Contactberoepen 1 – RIVM (NL)
Richtlijnen Contactberoepen 2 – RIVM (NL)
SafePiercing Guidelines by the APP (Association of Professional Piercers)(EN)